Sunday, April 28, 2019

Chemical Sales Representative, Qualities And Responsibilities

By Walter Brown


Being in sales, the department has to meet the sales quota that was calculated and measured through historical data, forecasting, and marketing. They ensure that their products get sold to customers. They strive to endear the product to the public, especially top clients. They have chemical sales representatives of the job to do that.

Education and knowledge are two important factors that a sales representative need. It is due to those scientific details that are naturally in their chemical products for sale. A bachelor degree is usually the company preference in their applicants. Though, having a chemical engineering degree or background will increase their chances of getting hired.

In this field, training sessions are a challenge to undergo to because they will be being prepared to answer questions raised by customers. Training last for up to a year, a much longer period than office jobs went through. The reason lies in having to be rotated around each time in the office and in the plants. It will ensure that the trainees are learned enough in product installation, distribution, and manufacturing.

To be a competent sales representative, the company requires characteristics and personalities in their employees. First of all, they need to have interpersonal skills wherein they work and engage well with different people. Once they do, they are able to create a good customer service skill that will listen to their concerns. Lastly, they need good stamina for this job requires heavy activities such as lifting of boxes and running to client offices back and forth.

Their job description simply pertains to selling chemical products and product details to customers at negotiated price. However, the specifics to that are a bit detailed. Customers need to identified first and find ones who are willing to have open discussions. Observing potential customers is possible when they meet them at trade shows, conferences, and client recommendations.

It is their duty to introduce the products to them and help in selecting ones that mainly address their needs. They will recommend which are most suitable to use on a specific need. Moreover, limitations on their usage and other related details will be discussed as well. This puts emphasis on inherent product features.

It is important that they will be able to answer questions raised. They should be knowledgeable in all areas including details, usage, prices, and availability. Negotiation skills will be used here in order to agree on a price that satisfies both parties. Customers are assured after that they really know well their products.

Their senior colleagues will help them in strategizing sales and information on markets which helps in getting the customers convinced. Once they do, it is their responsibility to prepare the contract and deliver the promised products. Here, they need to submit reports in order to let the department and the upper management know of their progress. These reports are the analysis they did on sale territories, work plans, and call reports.

When a few months have passed, it is required that they do follow ups on clients whether via on site visits or phone calls. Doing this will let them have awareness on the satisfaction of their customers. As a result, they will become long term clients and gaining their loyalty. Their relationship as customer and provider will improve as well.




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